Accepting HeyLight as a merchant
HeyLight is a buy now, pay later platform for instalments in Italy and Switzerland, launched in September 2024 by Compass, the consumer credit company of the Mediobanca Group. In Switzerland it is the former HeidiPay, renamed on 10 September 2024. In Italy it builds on PagoLight, Compass's instalment product, and Compass reported over 1,200 digital stores and more than 30,000 points of sale there in January 2025, with over 1,000 commercial agreements in Switzerland. For a merchant the point to understand is that one brand at checkout stands for a different lender, currency and contract in each of the two countries.
Published prices for HeyLightPer provider, country and channel, further down this pageGo to the pricesHow to accept HeyLight as a merchant
You can contract HeyLight directly. HeyLight AG publishes its own apps for Shopify, separate ones for Switzerland and for Italy, and a Shopware 6 plugin is published under the HeyLight name. In Italy there are two Shopify apps, HeyLight Dilazione and HeyLight Finanziamento, so the deferred payment and the financing are two products you switch on separately.
Or you take it through a PSP. In Switzerland Payrexx carries HeyLight as an external provider: you request an offer through Payrexx, HeyLight contacts you, and you enter the two API keys HeyLight sends you. The contract on that route is still with HeyLight. In Italy, Compass and Nexi announced in November 2023 that PagoLight would be available on Nexi SmartPOS terminals, with no separate device needed at the point of sale.
Model
HeyLight pays you in full and collects the instalments itself
HeyLight's Shopware plugin describes the flow. The merchant is paid upfront, HeyLight collects from the shopper, and it states that it pays the full amount of the sales within 7 days through a weekly settlement. It also states that it assumes credit and fraud risk and gives an instant decision.
The plugin states that the shopper needs an ID document and a credit or debit card. HeyLight charges the card every month to collect the instalments. On the Payrexx route only Swiss-issued Visa, Mastercard and American Express cards are accepted, and HeyLight's Swiss Shopify app excludes prepaid cards. In Italy the shopper can pay by card or from a bank account. Higher amounts can trigger an automated identity check.
There is no interchange on the merchant's side of this chain. Acceptance is decided by the credit decision, so conversion work on HeyLight is about who is approved and at what basket, not about 3DS or issuer behaviour.
Where HeyLight is used, and where it is sold
HeyLight runs in two markets. In Switzerland, HeyLight's Shopify app offers purchases up to CHF 5,000 in 3 to 24 instalments, and Payrexx lists Switzerland as the only country and CHF as the only currency, with 3, 6 or 12 instalments as the usual choice. In Italy, HeyLight's Shopify apps offer purchases up to 5,000 euro in 3 to 24 instalments, with the first instalment after 30 days.
The method is sold online and in store in both countries. In Italy the in-store reach comes from Compass's network of points of sale and from the Nexi SmartPOS integration of PagoLight. Compass states that HeyLight lets shoppers pay in instalments both in physical stores and online, so a merchant can run the same instalment brand in the shop and online.
Pricing
No merchant rate is published, and the plan you fund is part of it
HeyLight publishes no merchant rate, and no provider in the index publishes a price for HeyLight. What is published is the shopper side: the Shopware plugin states that the monthly card charges carry no interest or fee for the shopper, and Payrexx states that the merchant chooses whether to absorb the financing costs or pass the interest on to the shopper.
A plan that is free for the shopper is paid for in your agreement. Take an illustrative 2 million euro of HeyLight volume a year at an average order of 800 euro, which is 2,500 orders. Every 0.10 percentage point in the quoted rate is 2,000 euro a year, and a fixed component of 0.50 euro per order is 1,250 euro. If 600,000 euro of that volume runs on 12 interest-free instalments that you fund at three percentage points more than a 3-instalment plan, those plans cost 18,000 euro a year more.
These figures are illustrative, and the quoted rate decides what you actually pay. Ask for the rate per plan length and per market in writing, and for the rate that applies when you pass the interest on, so that the cost of each plan you show is known before you show it.
Lender
One button, two lenders
The name is the same in both countries, the counterparty is not. HeyLight's Swiss Shopify app states that the digital lending for online purchases is granted by Heidi Pay Switzerland AG. In Italy HeyLight was launched by Compass, which brings its credit assessment to it, and on PagoLight in store Compass carries the credit risk entirely. Compass announced in January 2025 that it is acquiring a majority stake in HeidiPay AG, in which it held 19.5% since 2022.
For a merchant selling into both countries, that means two credit policies, two contracts, two payout streams and two currencies. An approval rate measured on Swiss traffic says nothing about the Italian one, and a rate agreed in Switzerland does not carry over to Italy. Treat HeyLight as two methods that share a brand, and measure and price each one on its own.
Contract
Fix the counterparty, the settlement week and refunds after payout
Write into each contract which legal entity is your counterparty, which one pays you, and in which currency. Fix the settlement rhythm as well: the plugin's weekly settlement within 7 days is a published statement, and your agreement should carry the day of the week and the cut-off, so that a sale on a Friday has a known payout date.
Fix how refunds are netted. Payrexx supports full and partial refunds, but not pre-authorisation, so the payment is taken when the order is placed, not at shipment. Agree in writing how a refund after settlement is deducted, how a partial refund changes the shopper's remaining instalments, and how a return on a back-ordered item is handled when the shopper has already paid an instalment.
CHF only: who converts the Swiss payout, and at what spread
On the Payrexx route HeyLight supports CHF and no other currency, and Payrexx lists Switzerland as the only country. A retailer that reports in euro and sells in Switzerland through that route is therefore paid in CHF, and the conversion into euro happens at whichever bank or provider receives the payout, at that party's spread.
Take an illustrative CHF volume equal to 1 million euro a year. At a conversion spread of 0.5% that is 5,000 euro a year, and at 0.2% it is 2,000 euro, a difference of 3,000 euro on the same sales. With a weekly settlement that conversion happens 52 times a year. Agree in writing where the CHF payout lands and at what rate it is converted, before the volume makes the spread material.
Which payment providers support HeyLight
In the index, Nexi is the provider that offers HeyLight. Payrexx carries HeyLight in Switzerland as an external provider, with your own HeyLight contract behind it, and you can contract HeyLight directly through its own plugins.
The questions to put to each route are the same: which HeyLight products and plan lengths it carries, in which country and currency, whether refunds and partial refunds flow through to HeyLight automatically, what the route adds to HeyLight's own rate, and which entity pays you out.
Retail Payment Methods Transparency Index
Published prices for HeyLight, per provider
One provider in the index offers HeyLight to merchants established in Europe, and it publishes no price.
Each rate is shown as the provider prints it, and the provider's name links to the page it was read on. A published rate is a list rate: what a merchant actually pays is stated in the quoted rate and the contract.
The country where your business is established and from which you sell. Shoppers pay with HeyLight in: Italy, Switzerland.
| Provider | Per transaction | Channel |
|---|---|---|
| Nexi Merchants in Italy | No price published | Online |
Source: EcomStream, Retail Payment Methods Transparency Index, ecomstream.eu/payment-methods-transparency-index. Read at source between 22 September 2026 and 22 September 2026. A provider that believes a row is wrong can write to index@ecomstream.nl. Every reported correction is checked at the source.
Reviewing what HeyLight costs you
What you pay for HeyLight is set in your agreement, with HeyLight or with your PSP, and the plans you fund are part of that price. Start by establishing whether you are overpaying your PSP, and where instalments carry a material share of your Italian or Swiss volume, price each plan and each market before you renew.
Relevant markets: Italy, Switzerland
Payment set-up check
Selling to shoppers in Italy or Switzerland? Let's check what HeyLight and its plans cost you.
Enter your webshop. The check sets your checkout against what shoppers in each of your markets expect, and names the gaps. If you want, it then calculates what those gaps cost you in euros.
Ramon Helwegen
