Accepting PagoDIL as a merchant
PagoDIL is the instalment service of Cofidis S.A., which operates in Italy through its branch in Milan and is entered in the Bank of Italy's register of banks. The shopper splits a purchase into monthly instalments debited from their current account, at zero cost to them, and Cofidis pays the merchant. Legally it is an assignment of receivables: the merchant assigns its receivable to Cofidis. Cofidis states that more than 25,000 partners rely on it. For a merchant the subject is the commission, and the Cofidis information sheet shows that it has a minimum per instalment, so the number of instalments chosen at the point of sale moves the price.
Published prices for PagoDILPer provider, country and channel, further down this pageGo to the pricesHow to accept PagoDIL as a merchant
You sign an agreement with Cofidis for its credit assignment service and become a PagoDIL partner. In store Cofidis supplies its own Smart POS, on which staff enter the amount and the number of instalments. Online Cofidis offers plugins for your shop. Nexi also lets merchants switch on PagoDIL from the XPay back office.
Whichever route you use, the service is subject to Cofidis approving each purchase. Your economic terms sit in the Cofidis information sheet and in the summary document of your own agreement, not in a PSP price list.
Model
PagoDIL is an assignment of receivables, not a payment rail
Cofidis describes PagoDIL as a credit assignment between the merchant, as assignor, and Cofidis, as assignee. The merchant sells, the receivable passes to Cofidis, Cofidis pays the merchant and then collects the instalments from the shopper's current account. The first debit falls 30 days after the purchase unless otherwise agreed with the merchant.
No card scheme prices that chain, so there is no interchange and no scheme fee. What you pay is a commission to Cofidis for buying the receivable. A PagoDIL purchase fails when Cofidis does not approve the plan, not because an issuer declines, so acceptance is a credit decision taken by Cofidis.
Where PagoDIL is used and sold
PagoDIL is an Italian product for shoppers in Italy. Cofidis lists categories such as telephony, furniture, electronics, e-bikes and scooters, and TV and audio, and states that the maximum number of instalments depends on the sector. In store the FAQ gives up to 24 instalments, online up to 12.
Online, the shopper identifies with SPID or an identity document and gives an IBAN. Through Nexi XPay, Nexi states that PagoDIL is available for amounts up to 3,000 euro.
Pricing
The commission has a ceiling and a floor per instalment
Cofidis publishes a merchant information sheet for its credit assignment service, updated April 2023. For PagoDIL it lists a commission of at most 10% of the transaction amount, with a minimum of 3 euro per instalment, both before VAT. It also lists a joining fee and an annual renewal fee of at most 200 euro each, a nominal annual rate of at most 3.75% and interest of at most 1.5%. The rate that applies to you is set in your own agreement.
No PSP in the index publishes a rate for PagoDIL. The example is therefore illustrative, with an assumed quoted commission of 5%. On a 400 euro purchase in 5 instalments, 5% is 20 euro and the floor is 15 euro, so you pay 20 euro. The same purchase in 10 instalments carries a floor of 30 euro, so you pay 30 euro. The instalment count alone adds 10 euro.
On 1 million euro of PagoDIL volume at an average purchase of 400 euro, that is 2,500 plans. At 10 instalments each, the floor puts the commission at 75,000 euro a year; at the percentage alone it would be 50,000 euro. The difference of 25,000 euro comes from the floor. These figures rest on an assumed rate, and your quoted rate decides what you actually pay.
Instalments
The instalment count is a price decision taken at the point of sale
The floor binds whenever the basket is smaller than 3 euro times the number of instalments, divided by your percentage. At an assumed 5%, the floor starts to bite above 5 instalments on a 300 euro basket, above 10 on 600 euro and above 20 on 1,200 euro. Below those baskets every extra instalment adds 3 euro to your commission.
In store it is your staff who key in the number of instalments on the Smart POS. Give them a ladder per basket band, worked out from your quoted rate, and offer the longest plans only where the basket carries them. Online, set the maximum per basket in the plugin configuration where it allows that.
Contract
Next-day payment and full risk transfer are one option in the agreement
PagoDIL's business page states that Cofidis pays the full amount on the next working day and assumes all risks. The information sheet describes the contract in more detail. The assignment is without recourse by default, but becomes with recourse if agreed and ticked in the summary document, and then you answer for the shopper's non-payment. It also defines three payout modes: an advance payout, a payout as each instalment falls due, and a payout after collection for assignments with recourse.
With recourse, the sheet adds a charge of up to 10 euro for each new collection attempt, and lists 12.50 euro per unpaid item and 2.50 euro per reversed transaction. Have Cofidis confirm in writing which box is ticked in your summary document, which payout mode applies, and how a return is reversed once the receivable has been assigned. The agreement runs for an indefinite period and either side can end it on seven days' notice.
The Smart POS is a second device at your counter
In store a PagoDIL sale runs on Cofidis's own Smart POS. Staff enter amount and instalments, the shopper inserts a Bancomat, Postamat or enabled debit card and enters the PIN, staff scan the health insurance card and photograph the identity document, and the shopper confirms with an SMS code. Cofidis states that the outcome arrives within minutes, with a receipt sent by email.
That process sits outside your acquiring terminal estate. It needs its own staff training and its own reconciliation, because the payout comes from Cofidis on Cofidis's statement, not on your acquirer's settlement file.
Which payment providers support PagoDIL
In the index, Nexi offers PagoDIL to merchants established in Italy, online through XPay. You can also contract PagoDIL directly with Cofidis, which supplies the Smart POS for the store and plugins for e-commerce.
The questions to put are the same on each route: the commission against the 10% ceiling and the 3 euro floor per instalment, the maximum number of instalments per basket, with or without recourse, the payout mode, and how a return is settled after assignment.
Retail Payment Methods Transparency Index
Published prices for PagoDIL, per provider
One provider in the index offers PagoDIL to merchants established in Europe, and it publishes no price.
Each rate is shown as the provider prints it, and the provider's name links to the page it was read on. A published rate is a list rate: what a merchant actually pays is stated in the quoted rate and the contract.
The country where your business is established and from which you sell. Shoppers pay with PagoDIL in: Italy.
| Provider | Per transaction | Channel |
|---|---|---|
| Nexi Merchants in Italy | No price published | Online |
Source: EcomStream, Retail Payment Methods Transparency Index, ecomstream.eu/payment-methods-transparency-index. Read at source between 22 September 2026 and 22 September 2026. A provider that believes a row is wrong can write to index@ecomstream.nl. Every reported correction is checked at the source.
Reviewing what PagoDIL costs you
What you pay for PagoDIL is set in your agreement with Cofidis, not by a scheme. Start by establishing whether you are overpaying your PSP, and where PagoDIL carries a material share of your Italian store volume, set your commission and the instalment counts your staff actually use side by side before you renew.
Relevant markets: Italy
Payment set-up check
Selling in Italian stores? Let's check what PagoDIL instalments add to your costs.
Enter your webshop. The check sets your checkout against what shoppers in each of your markets expect, and names the gaps. If you want, it then calculates what those gaps cost you in euros.
Ramon Helwegen
