FitForMe
FitForMe is the world market leader in bariatric multivitamins, supporting people before and after weight-loss surgery. The company operates in more than 60 countries, with a local presence in over 25, and has helped more than a million people maintain healthy routines after surgery. Its model is subscription-based, which means recurring payments sit at the heart of the business.
The challenge
A subscription business lives or dies by the cost and reliability of its recurring payments. FitForMe ran a global online payment setup whose contract, rates and fee structure had never been put under real scrutiny. Across dozens of markets, small inefficiencies in recurring transaction costs compound quickly, and the existing arrangement was leaving money on the table on every billing cycle.
The approach
EcomStream optimised the contract, rates and fee structure of FitForMe's global online payment solution, rebuilding it into a lean and scalable setup. The standout win was SEPA Direct Debit cost optimisation, lowering the recurring transaction costs that matter most to a subscription model across European markets.
Alongside the commercial result, EcomStream gave the FitForMe team a deeper working knowledge of the payments landscape, so future decisions could be made on data rather than on a provider's framing. The engagement was built on transparency and a shared commitment to continuous improvement.
The outcome
The optimised setup delivered a five-figure annual saving on recurring payment costs, alongside materially better commercial terms. FitForMe now runs a leaner, more scalable payment architecture that lowers operating expense per billing cycle and gives the business the agility to keep scaling globally.
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