Vitaminstore
Vitaminstore is the largest omnichannel retailer in the Dutch market for premium vitamins, minerals, and supplements. With a strong ambition to expand, the company aims to become the leading European direct-to-consumer (D2C) player in the consumer health sector.
Vitaminstore is dedicated to excelling in customer-centricity, offering an exceptional experience through both digital and physical product interactions. The company’s mission is to support the well-being of its customers, creating a seamless and accessible way for people to improve their health and live better lives through high-quality supplements.
The project:
EcomStream has managed a payment optimization project for Vitaminstore, leading to a significant improvement in the gross margin per conversion.
By leveraging deep market knowledge and negotiation expertise, EcomStream identified key opportunities to refine the commercial conditions of Vitaminstore’s payment processes.
The lean and mean cost optimization approach contributed to surprisingly favorable results, enabling Vitaminstore to boost profitability while maintaining an efficient and competitive operation.
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“Fast, decisive, professional.“
Eduard Brenninkmeijer
CEO, Vitaminstore
