Betersport
Betersport has been a specialist in fitness and sports equipment for home use for 15 years, with a range spanning cardio and strength equipment, smaller fitness gear and outdoor sports equipment such as trampolines and table tennis tables. It sells its own self-developed brands, Focus Fitness, FitBike and Senz Sports, alongside product-focused advice to help customers reach their goals.
The challenge
Like most specialist online retailers, Betersport ran payment provider contracts whose commercial conditions had not been tested against the current market. Left unchecked, that quietly weighs on the cost structure and on profitability, money that leaks on every transaction without anyone flagging it.
The approach
EcomStream evaluated and renegotiated the commercial conditions within Betersport’s payment provider contracts, applying market knowledge and negotiation expertise to identify where the existing agreements could be improved. The work secured more favourable terms while keeping the relationships with the payment providers intact.
The outcome
Betersport came out with more favourable commercial terms, a leaner cost structure and a streamlined payment process. With its payment conditions now optimised, the company has a stronger foundation for managing its agreements and a better position to focus on scaling the business.
“Ramon understands his business and responds quickly, clearly and properly. He does not promise anything that he cannot deliver and ensures a good outcome in a professional manner. Thanks for that!”
Bob Rongen
Finance, Betersport
