Payshop

 

Payshop is a cash-based payment method used exclusively in Portugal. At checkout, the customer selects Payshop and receives a unique 13-digit reference number. They then visit any of the 7,000+ authorized Payshop agents across Portugal, typically local convenience stores, tobacconists, kiosks, and supermarkets, and complete the payment in cash. The merchant receives confirmation once the cash transaction is finalized at the agent location.

Portugal has one of the lower credit card penetration rates in Western Europe, with a significant share of the population preferring or relying on cash for everyday transactions. For merchants selling into Portugal, this makes Payshop relevant, particularly if your checkout already offers Multibanco and MB WAY but you are still seeing drop-off among cash-preferring shoppers.

From a merchant operations perspective, Payshop introduces a settlement delay and a pending order rate that needs to be managed. Customers who generate a reference do not always complete the payment, so your order management process needs to account for expiry handling and inventory holds. Reference validity periods vary and are worth confirming with your PSP.

PSP support for Payshop is not universal. Where it is available, fee structures and settlement terms differ between providers. If you are entering the Portuguese market or renegotiating your PSP contract, Payshop availability and its associated costs are worth including in that conversation.

Relevant markets: Portugal