{"id":245447,"date":"2022-04-25T12:40:00","date_gmt":"2022-04-25T10:40:00","guid":{"rendered":"https:\/\/www.ecomstream.eu\/project\/staples-solutions\/"},"modified":"2026-06-07T18:24:26","modified_gmt":"2026-06-07T16:24:26","slug":"staples-solutions","status":"publish","type":"project","link":"https:\/\/www.ecomstream.eu\/nl\/project\/staples-solutions\/","title":{"rendered":"Staples Solutions"},"content":{"rendered":"

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Staples Solutions<\/strong><\/h1>\n

Met het hoofdkantoor in Amsterdam is Staples Solutions een toonaangevende leverancier van workplace products, diensten en oplossingen aan bedrijven in heel Europa. Het heeft eigen operaties in 10 landen, dekt 38 landen in EMEA via zijn Global Alliance Partners, en biedt oplossingen in 54 landen wereldwijd. <\/p>\n

De uitdaging<\/strong><\/h2>\n

Staples wilde een nieuwe pan-Europese betaaloplossing implementeren als kritiek onderdeel van een bredere digital transformation, nauw verbonden met de replatforming van zijn e-commerce platform. Het doel was om de betaaloperatie in meerdere Europese markten tegelijk te moderniseren en stroomlijnen, met een naadloze checkout-ervaring aan de voorkant en robuuste financi\u00eble integratie aan de achterkant. Een project van die omvang vraagt om senior payment-capaciteit binnen het team, niet om advies vanaf de zijlijn. <\/p>\n

De aanpak<\/strong><\/h2>\n

Dit was een implementatietraject. EcomStream leverde hands-on senior payment-capaciteit binnen een internationaal, multidisciplinair team van product owners, software developers, UX-designers, IT-architecten en risk managers, en ondersteunde de uitrol van de nieuwe PSP end-to-end, van front-end integratie met het e-commerce platform tot back-end koppeling met de finance- en reconciliatiesystemen. <\/p>\n

De waarde zat in vertaling en co\u00f6rdinatie. EcomStream definieerde de integratievereisten, zorgde dat de oplossing goed werd getest en aansloot op de replatforming, en trad op als brug tussen business en techniek, door businessbehoeften om te zetten in technische requirements waar de architecten en developers tegenaan konden bouwen. Bijzondere aandacht ging naar risk management en compliance, om te garanderen dat de oplossing voldeed aan de Europese regelgeving en de interne beveiligingsprotocollen van Staples. <\/p>\n

Het resultaat<\/strong><\/h2>\n

Staples kwam eruit met een lean, schaalbare en toekomstvaste pan-Europese betaaloplossing, volledig ge\u00efntegreerd in zijn financi\u00eble systemen en afgestemd op zijn e-commerce platform. De setup ondersteunt meerdere betaalmethoden over landen heen, biedt geavanceerde reporting en reconciliatie, en geeft het bedrijf verbeterde financi\u00eble transparantie en de flexibiliteit om te schalen. Het is een helder voorbeeld van hoe senior payment-capaciteit binnen een cross-functioneel team een succesvolle digital transformation aandrijft. <\/p>\n

“Het Staples eCommerce-team, waarvoor ik verantwoordelijk was, schakelde Ramon Helwegen in 2020 en 2021 in voor het contracteren en opzetten van een betaaloplossing op basis van Adyen voor de Staples Europe-business. Dankzij zijn hulp en samenwerking kregen we het werkend en konden we de eCommerce consumer- en customer-journeys voltooien.”<\/em><\/p>\n

Ronald van Drunen<\/strong>
Head of eCommerce and Data Management B2B and B2C, Director, Staples Europe<\/p>\n

staples.com<\/a><\/p>\n

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