{"id":245545,"date":"2021-12-21T11:09:00","date_gmt":"2021-12-21T09:09:00","guid":{"rendered":"https:\/\/www.ecomstream.eu\/project\/vision-healthcare\/"},"modified":"2026-06-07T18:31:14","modified_gmt":"2026-06-07T16:31:14","slug":"vision-healthcare","status":"publish","type":"project","link":"https:\/\/www.ecomstream.eu\/fr\/project\/vision-healthcare\/","title":{"rendered":"Vision Healthcare"},"content":{"rendered":"

[et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.16″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16″ background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb custom_padding=\u00a0\u00bb27px|0px|27px|0px|false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.6″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font_size=\u00a0\u00bb22px\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]Lire la vid\u00e9o ci-dessous[\/et_pb_text][et_pb_video src=\u00a0\u00bbhttps:\/\/www.ecomstream.eu\/wp-content\/uploads\/Tim-Schelling-CTO-at-Vision-Healthcare-about-EcomStream.mp4″ image_src=\u00a0\u00bbhttps:\/\/www.ecomstream.eu\/wp-content\/uploads\/Tim-Schelling-CTO-at-Vision-Healthcare-about-EcomStream-1.png\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″][\/et_pb_video][et_pb_text _builder_version=\u00a0\u00bb4.27.6″ text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb24px\u00a0\u00bb text_line_height=\u00a0\u00bb1.3em\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ text_font_size_tablet=\u00a0\u00bb\u00a0\u00bb text_font_size_phone=\u00a0\u00bb18px\u00a0\u00bb text_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]<\/p>\n

Vision Healthcare<\/strong><\/h1>\n

Vision Healthcare est un groupe de soins de sant\u00e9 omnicanal D2C qui relie les consommateurs aux marques, le bien-\u00eatre \u00e9tant au centre de toutes ses activit\u00e9s. L’innovation num\u00e9rique est au c\u0153ur de sa strat\u00e9gie : un centre num\u00e9rique central alimente toutes les activit\u00e9s de commerce \u00e9lectronique et de marketing \u00e9lectronique, donnant \u00e0 ses \u00e9quipes marketing les donn\u00e9es et les outils n\u00e9cessaires pour \u00eatre performantes tout en maintenant les co\u00fbts op\u00e9rationnels \u00e0 un niveau bas. Le groupe s’appuie sur un portefeuille de marques, dont B\u00e4rber Drexel, Flinndal, Myl\u00e8ne, Purasana, Sensilab et Vitamin Express. <\/p>\n

Le d\u00e9fi<\/strong><\/h2>\n

Un groupe en pleine croissance qui vend ses produits sous plusieurs marques, dans plusieurs pays et sur plusieurs plateformes en ligne a, presque par d\u00e9finition, un syst\u00e8me de paiement fragment\u00e9. Chaque marque et chaque entit\u00e9 a son propre arrangement, ce qui augmente les co\u00fbts op\u00e9rationnels et rend difficile le maintien d’une structure coh\u00e9rente et \u00e9volutive. Vision Healthcare devait r\u00e9duire les co\u00fbts de paiement en fonction d’objectifs KPI clairs, sans ajouter de risque ni perturber son infrastructure technique, tout en assurant le bon fonctionnement de sa nouvelle plateforme. <\/p>\n

L’approche<\/strong><\/h2>\n

EcomStream a optimis\u00e9 les solutions de paiement pour les principales marques du groupe, en travaillant en \u00e9troite collaboration avec les parties prenantes de plusieurs entit\u00e9s de Vision Healthcare afin que le r\u00e9sultat corresponde aux besoins sp\u00e9cifiques de chaque marque tout en restant coh\u00e9rent et \u00e9volutif dans l’ensemble du groupe. Le travail a \u00e9t\u00e9 structur\u00e9 de mani\u00e8re \u00e0 r\u00e9aliser des \u00e9conomies sans risque nouveau, sans investissement suppl\u00e9mentaire et sans modification de l’infrastructure technique existante. <\/p>\n

Au-del\u00e0 des co\u00fbts, EcomStream a fourni des informations sur l’exp\u00e9rience client de la nouvelle caisse en ligne du groupe, en se concentrant sur l’exp\u00e9rience utilisateur du flux de caisse pour augmenter la conversion en ligne parall\u00e8lement \u00e0 la r\u00e9duction des co\u00fbts.<\/p>\n

Le r\u00e9sultat<\/strong><\/h2>\n

L’optimisation a permis de r\u00e9aliser une \u00e9conomie imm\u00e9diate d’environ 20 % sur les co\u00fbts op\u00e9rationnels de paiement, lib\u00e9rant ainsi du budget pour l’expansion internationale et la croissance future, tandis que les am\u00e9liorations apport\u00e9es au passage en caisse ont contribu\u00e9 \u00e0 augmenter le taux de conversion. Vision Healthcare s’est dot\u00e9 d’une infrastructure de paiement all\u00e9g\u00e9e et plus \u00e9volutive, ainsi que d’un syst\u00e8me de paiement plus fluide, ce qui lui permettra de poursuivre son expansion, le tout sans risque, sans investissement suppl\u00e9mentaire et sans changement technique. <\/p>\n

\u00ab\u00a0J’ai eu le plaisir de travailler avec Ramon, qui a fait preuve d’une expertise exceptionnelle en optimisant nos taux d’autorisation de paiement et en r\u00e9duisant les frais de traitement avec les fournisseurs de paiement. Sa compr\u00e9hension approfondie des syst\u00e8mes de paiement et son approche strat\u00e9gique ont permis d’augmenter le nombre de transactions r\u00e9ussies tout en minimisant les co\u00fbts. La capacit\u00e9 de Ramon \u00e0 analyser les donn\u00e9es et \u00e0 aider aux n\u00e9gociations avec les fournisseurs a \u00e9t\u00e9 d’une valeur inestimable pour nos op\u00e9rations commerciales.\u00a0\u00bb<\/em><\/p>\n

Iztok Hvala<\/strong>
COO, Sensilab SA, Groupe<\/p>\n

Transcription de la vid\u00e9o (r\u00e9sum\u00e9)<\/strong><\/h2>\n

Je m’appelle Tim Schelling, directeur technique de Vision Healthcare. Avec EcomStream, nous \u00e9conomisons 20 % sur nos co\u00fbts op\u00e9rationnels li\u00e9s aux paiements. Sans risque ni investissement suppl\u00e9mentaire, et sans modification de notre infrastructure technique. <\/p>\n

Vision Healthcare est un groupe d’entreprises \u00e0 croissance rapide. Nous avons 14 soci\u00e9t\u00e9s qui se concentrent sur les compl\u00e9ments alimentaires, dans six pays diff\u00e9rents, en utilisant principalement des plateformes en ligne. Nous r\u00e9alisons aujourd’hui un chiffre d’affaires de 250 millions d’euros et employons environ 1 000 personnes. <\/p>\n

EcomStream nous a d\u00e9charg\u00e9 de tout le travail. L’ensemble du processus, du d\u00e9but \u00e0 la fin, nous a pris tr\u00e8s peu de temps. Les connaissances en mati\u00e8re de paiements sont tr\u00e8s pointues. Si vous voulez faire les choses correctement, engagez EcomStream, un sp\u00e9cialiste. Car, comme nous l’avons montr\u00e9, cela peut apporter beaucoup \u00e0 votre organisation. <\/p>\n

visionhealthcare.eu<\/a><\/p>\n

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Principales marques de Vision Healthcare :<\/h1>\n

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